There are countless challenges that sales leaders and marketing professionals grapple with daily in acquiring, retaining, and serving customers while enabling exceptional experiences:
- How can AI tools like Dynamics CRM Copilot enhance the effectiveness of sales and marketing efforts?
- What are the tangible benefits of integrating AI with CRM systems regarding productivity and customer satisfaction?
- How can these technologies be seamlessly integrated into existing workflows?
- Are the solutions robust enough to adapt to rapidly changing market conditions and customer needs?
Addressing these concerns effectively is crucial for achieving higher operational efficiency, improved customer engagement, and a competitive edge in the market.
Microsoft Dynamics CRM, enhanced with AI capabilities through Copilot, is rapidly proving an indispensable tool by transforming how businesses interact with customers and manage their sales processes. As per Microsoft , since the launch of Copilot in March, there has been incredible adoption, with nearly 4,000 users leveraging its capabilities. The impact is clear, with 10s of thousands of draft emails generated through the power of generative AI, demonstrating its efficacy and transformative potential.
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Know our speakers
Kumareswar Kandimalla
Microsoft BU Head | Microsoft COE Head YASH Technologies
Kumareswar brings 25 years of expertise in digital technologies, focusing on enterprise applications, analytics, and digital platforms to resolve complex business challenges and drive profitable growth
Connect with him on 
Sachin Ganesh Patil
Technical Architect YASH Technologies
Sachin possesses extensive industry experience, with a 22-year tenure in the IT sector across multiple CRM platforms and development projects, renowned for his strategic leadership in managing diverse and cross-functional teams internationally
Connect with him on
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