Servicenow ITSM Implementation.
Provide high-quality services, enhance productivity, and actionable insights by consolidated ITSM solution.
ITSM empowers businesses to take charge of the IT Service performances with real-time visibility and control of end-to-end ITIL processes. Stay on top with well-paced enhanced service outcomes, easy upgrades, and customizations available with the robust Now platform.
Service Offerings.
YASH with the ServiceNow IT Service Management (ITSM) software can help your business consolidate and automate fragmented services, obsolete tools, and outdated systems. Driven by best built-in ITIL best practices and a guided setup, the YASH ITSM solution works to get your service desk fully operational that is continuously enhancing its functioning.
Incident Management
Keep a check on IT failures and restore services faster
Change Management
Lower costs of incorporating the risks of rapid and continuous disruption. Automate approvals and maintain control to boost change during the DevOps phase.
Knowledge Management
Gather and share knowledge to increase business efficiencies.
Problem Management
Establish the primary cause of issues to stop any future breakdowns proactively.
Service Catalog
Advance service delivery with competent and automated service catalog workflow capabilities. On a single service portal, manage requests and ticketing services.
Asset Management
Control costs and manage life cycles and availability of hardware and virtual assets.
Explore our exclusive offerings in Data and AI here.
Spotlight.
ServiceNow helps drive application enhancement at leading Airlines
A global airlines leveraged ServiceNow for improving IT posture and technical preparedness
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Strengthened control and governance in IT spend management
YASH enabled Procurement Intelligence with ServiceNow for leading Manufacturing Hub
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Pragmatic and leaner IT inventory control and network security
Continuous service availability with real-time visibility for a global healthcare entity
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Accelerate the Digital Evolution with YASH-ServiceNow
Value-driven transformation for fueling IT modernization and continuous innovation
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CxOs come together to understand the next step forward in the new normal
The keyword here is, answer. Many questions have come up in terms of business continuity and the reshaping of the work culture. This virtual roundtable brings together distinguished experts as panelists, who are CxOs leading their organization’s ef
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YASH Differentiators.
YASH SME’s, Business Process & Tool experts help organizations improve their existing Service Management Processes and Service Availability. It has allowed businesses to witness a 10%-15% reduction in the meantime to repair (MTTR) with dedicated engineers assigned to resolve issues and a cutback in the cost of customer support by 30% – 50%. With our experience and expertise, we have helped clients gain a 200% return on investment from the ServiceNow platform. We leverage automation to track Omni-channel–based ticket and incident creation through Chatbots, Slack, MS Teams, and Skype.
YASH Perspectives.
How Enhancing Experiences is at the Core of Digital Transformation in BFSI
Saurabh Kashikar
Service Integration and Management– A Service Capability & Not a Process
Lakshmi Nanduri
Fusion of Analytics and Service Management in Today’s Digital Age
Lakshmi Nanduri