Optimized License Usage and enabled Procurement Intelligence for leading Manufacturing Hub
Based in the United States, the client is one of the largest gypsum board producers in the world. They are a fully integrated manufacturer and supplier of building and construction products worldwide. The company is a full-line supplier, recognized in the industry for its customer service and product quality.
Business Need
Identify and Track Software Entitlements: Proactively identify and track all purchased software entitlements to ensure accurate inventory and compliance.
Optimize Costs: Detect and capitalize on cost optimization opportunities by removing and reusing underutilized software, claiming unused instances, and eliminating procurements without strong use cases.
Analyze Purchase Orders: Continuously capture and analyze purchase order information to ascertain the actual cost of software entitlements and ensure financial accuracy.
Solution
Enabled the ServiceNow SAM plugin to deliver a 360-degree view of business application inventory, license status, and usage.
Imported data into the client’s existing ServiceNow CMDB database for comprehensive, multi-dimensional lifecycle management of assets.
Transferred software license information from Altris to ServiceNow, ensuring data integrity and mitigating loss.
Integrated workflows to automate software license requests and developed an intuitive dashboard with robust reporting for business leadership.
Business Impact
Workforce Efficiency
Automation boosted efficiency and increased processes by 25%.
Management Visibility
Dashboards and reports guided software asset management and purchasing.
Licensing Insights
Real-time visibility into licensing improved entitlement utilization.
Cost Savings
Predictive models optimized procurement budgets, cutting costs by 20%.
