Business Need
Proactive Software Entitlement Management
- Identification and Tracking: Proactively identifying and tracking all purchased software entitlements.
- Cost Optimization: Detecting and capitalizing on cost optimization opportunities by removing and reusing underutilized software, reclaiming unused instances, and eliminating procurements without strong use cases.
- Purchase Order Analysis: Continuously capturing and analyzing purchase order information to ascertain the actual cost of software entitlements.
Ongoing Platform Support and Continuous Improvements
- Platform Accuracy: Ensuring platform accuracy by maintaining an up-to-date platform with the latest features and security patches.
- Minimized Upgrade Disruptions: Reducing the time and effort invested in platform upgrades while ensuring a smooth transition.
- Business Process Optimization: Optimizing business processes to drive efficiency, productivity, and growth, particularly in request management and ITSM processes.