Success Story.

Microsoft Dynamics support to boost operational efficiency by 1500%

Headquartered in Iowa, USA, the client is a leading, family-owned food processing corporation with multiple operating subsidiaries across the world

The challenge

The client wanted to get expert support for their IT landscape in order to automate processes, decrease manual efforts and decrease the cost of operational costs.

The client had implemented Microsoft Dynamics Axapta 2012 ERP for one of its companies and required support & assistance. Consequently, they wanted to automate internal processes to reduce manual efforts for repetitive tasks. The client also needed to ensure that their systems were concurrent with the latest technological upgrades.

The solution

YASH consultants understood the client’s needs and proposed to upgrade the existing system environment from Dynamic ERP system R/3 CU9 to R/3 CU11. The team further automated the contract and pricing agreement process, as well as developed a mobile portal for easy access and approval processes. YASH’s offshore team acted as the extended expert support to the client’s existing MS Axapta Development team.

Business impact

The client has significantly reduced operational cost and increased efficiency with the extended IT support, implementation of upgraded systems and automation. The developed mobile portal for order processing also allowed the client to provide assent and approval from anywhere

1500% increase

in operational efficiency

Reduction in the total cost of operations

by the implementation of hybrid support system

Reduced operational risk & seamless integration

with technological upgrades

Download Full Case Study