The challenge
With vast operations of 500+ servicing and manufacturing locations globally, the client was looking to create a consolidated PDI scoring mechanism that would be easily managed and improve collaboration.
Given that the client’s existing scoring tool was not effectively managed, there was a lack of an organized, common repository of information or an effective way of tracking existing control measures. The client was also facing the lack of a common communication channel to conduct discussions, brainstorming sessions or knowledge transfers. Furthermore, the existing PDI tool has no web-based access to ease access to information.
