The challenge
With 90,000+ departures transporting 14.8 million passengers, 3.2 million cars, 900,000 freight units, and 60,000 busses, the client lacked proper documentation from their previous SRM implementation.
The client had no documentation available from their previous SRM implementation. All reporting had stopped as the SAP Business Warehouse system was not utilized and extensive data issues were experienced. Without any prior training for the support activities of the existing SRM system, there was an urgent need to upgrade the SAP SRM System and SAP Business Warehouse Analytics for seamless and productive communication between the organization and suppliers.