The challenge
Looking for better operational performance, the client wanted to upgrade their legacy SAP systems in-line with the latest releases in a scalable, cost-efficient way.
Given the requirement for a system that would ensure business continuity proactively, lower the total cost of ownership of applications, and provide round-the-clock support for critical technical failures. There was also the need for periodic health checks to make sure there were no unnecessary downtimes, as well as a comprehensive automation-led testing strategy for new roll-outs and functionalities.