

Lakshmi Nanduri.
Program manager

Digital Service Catalogs , Digitization And Globalization , Service Catalog

Artificial Intelligence-as-a-Service , CXI , Digitization , Exponential Organizations , Machine Learning-as-a-Service , Service Thinking
Service Thinking for the Digital Age
By Lakshmi Nanduri

Digitization , IaaS , IoT , PaaS , SaaS , Service Management
Service Management Enabling the World of IoT
By Lakshmi Nanduri

Digital Transformation , Disruptive Innovation , Organizational Change Management , Speed Of Change

Digital Transformation , Disruptive Innovation , Organizational Change Management , Speed Of Change

BPM , Business Performance Management , Business Performance Measurement , Corporate Performance Management , IT Performance Management , KPI

Analytics , CRM , Customer Experience Measurement , Customer Relationship Management , Customer Satisfaction
One Number You Need to Grow on Customer Understanding
By Lakshmi Nanduri

Digital Transformation , Disruptive , Exponential Organization , Massive Transformative Purpose , MTP , SCALE & IDEAS , Speed Of Change

COBIT , Enterprise Service Management , ESM , Integrated Framework , IT Governance
IT Governance and Integrated Framework of Best Practices Enabling Businesses
By Lakshmi Nanduri

IT Service Management , ITIL , ITIL Best Practices
ITIL for Non-IT Organizations
By Lakshmi Nanduri

Frameworks , IT Service Management , ITIL
ITIL – Demystifying Misnomers and Misconceptions
By Lakshmi Nanduri

Information Technology Infrastructure Library , IT Service Management , ITIL
The ‘IS’ and ‘IS-NOT’ of ITIL – A Cursory Look @ Some Popular Misconceptions
By Lakshmi Nanduri